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Terms of Service

Last updated: January 1, 2025

Important: Please read these Terms of Service carefully before using SyndiBot. By accessing or using our service, you agree to be bound by these terms.

1. Acceptance of Terms

By accessing and using SyndiBot's AI conversation platform ("Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Service Description

SyndiBot provides AI-powered conversation automation and lead qualification services for businesses in the financial services industry. Our platform includes:

  • Automated conversation handling and lead qualification
  • CRM integration and data management
  • Analytics and reporting tools
  • Custom response templates and workflows

3. User Accounts and Responsibilities

3.1 Account Creation

You must provide accurate, current, and complete information during registration and keep your account information updated.

3.2 Account Security

You are responsible for safeguarding your account credentials and for all activities that occur under your account.

3.3 Acceptable Use

You agree to use the Service only for lawful purposes and in accordance with these Terms. Prohibited uses include:

  • Violating any applicable laws or regulations
  • Transmitting spam, malware, or harmful content
  • Attempting to gain unauthorized access to our systems
  • Using the Service to harass, abuse, or harm others

4. Subscription and Payment Terms

4.1 Subscription Plans

SyndiBot offers multiple subscription tiers with different features and usage limits. Current pricing is available on our pricing page.

4.2 Payment

Subscription fees are billed monthly in advance. All fees are non-refundable except as required by law.

4.3 Cancellation

You may cancel your subscription at any time. Cancellation will take effect at the end of your current billing period.

5. Data and Privacy

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

5.1 Data Ownership

You retain ownership of all data you input into the Service. We do not claim ownership of your business data or customer information.

5.2 Data Security

We implement industry-standard security measures to protect your data, but cannot guarantee absolute security.

6. Intellectual Property

The Service and its original content, features, and functionality are owned by SyndiBot and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

7. Limitation of Liability

In no event shall SyndiBot be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses.

8. Service Availability

We strive to maintain high service availability but do not guarantee uninterrupted access. We may temporarily suspend the Service for maintenance or updates.

9. Modifications to Terms

We reserve the right to modify these Terms at any time. We will notify users of significant changes via email or through the Service. Continued use after changes constitutes acceptance of the new Terms.

10. Termination

We may terminate or suspend your account and access to the Service immediately, without prior notice, for conduct that we believe violates these Terms or is harmful to other users or our business.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United States, without regard to its conflict of law provisions.

Contact Information

If you have any questions about these Terms of Service, please contact us:

Email: legal@syndibot.com

Support: support@syndibot.com